Drain, Clean & Startup Pool Opening for Inground Cement Pools

A 2-visit opening service designed to clean your cement pool & start your equipment.

Summary - Scroll down for more details

ServicePrice
Drain, Clean, Startup Opening$599
Add-OnPrice
Oversized Pool Fee (18×36) ++250
We Bring Salt (per bag)+$25
Full Chemical Package+$850
Salt Cell Cleaning+$75

**Scroll down for full details**

Visit 1 — Drain & Clean

✔ Remove cover & leave out to dry
✔ Drain pool
✔ Clean pool
✔ Low-pressure powerwash & acid wash 

After Visit 1, refill the pool to 3/4 up the skimmer and email us to schedule Visit 2.


Visit 2 — Startup

✔ Connect equipment
✔ Start equipment
✔ Add Salt

⚠️ Chemicals are NOT included
⚠️ Leaves are left to dry next to pool. Leaves can be bagged; homeowner needs to have bags ready for team. Bags are left next to the pool.
⚠️ No Folding/Storing Pool Cover on Visit 2
⚠️ No cleaning or leaf removal during Visit 2

⚠️

The Drain & Clean service is billed at the full package price upon completion of the first visit. The Equipment Startup visit is provided as a complimentary service included with the package.

If you choose not to schedule, use, or require the complimentary Equipment Startup visit, no discounts, credits, refunds, or price reductions will be provided under any circumstances. The full package price remains payable regardless of whether the complimentary second visit is used.

By booking this service, you acknowledge that the Drain & Clean visit constitutes the full value of the package and that the complimentary Equipment Startup visit has no cash value and cannot be exchanged for a refund, discount, or credit.

⚠️ During the cleaning process, existing pool paint may peel or chip. This is normal for older or weakened paint surfaces.

To best clean the pool while reducing surface damage, we use:

✔ Low-pressure powerwashing
✔ Acid washing

Please note that deteriorating paint, previous poor paint applications, age, winter damage, or existing surface wear may still cause peeling during cleaning.

If your pool requires repainting after the opening, let us know — we also offer full pool painting services.

Visit 1 — Drain & Clean

During the first visit, our team will:

  • Remove the winter cover & leave of to dry
  • Fully Drain the pool
  • Remove all debris
  • Powerwash the pool with low PSI 
  • Acid Wash the Pool

We use low pressure to clean the paint & surface as safely as possible without damaging it.

Some stains may remain after Visit 1. These are either rust or usually clear once chlorine is added and the pool is circulating.

Technicians take reports with pictures of your pool & equipment.

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After Visit 1 — Client Step Required

After we leave, you must refill the pool to 3/4 up the skimmer.

Then, email:

services@novopiscines.ca

to schedule Visit 2.

We strongly recommend emailing us immediately. If the pool sits too long without circulation or chlorine, the water may turn green.

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Visit 2 — Equipment Startup

During the second visit, our technician will:

  • Connect pool equipment
  • Start the system
  • Add Salt
 

Chemicals are not included by default.

No cleaning or leaf removal during Visit 2. All cleaning is completed during Visit 1.

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Equipment Must Be Ready

Before Visit 2, your equipment must be ready and accessible:

  • Pool pump
  • Salt cell & board
  • Pool Lights
  • Skimmer Basket
  • Return Jets
  • Electrical access
  • Water access & Hose 

If you confirm that the equipment is ready and our technician arrives but it is not ready, a $75 travel fee may apply.

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Not Included

✖ Chemicals (available as add-on)
✖ Salt or chlorine (available as add-on)
✖ Balancing during Visit 2
✖ Cleaning during Visit 2
✖ Folding & Storing cover during Visit 2
✖ Repairs to pool equipment or plumbing
✖ Replacement parts, unions, fittings, or gaskets
✖ Extensive pump troubleshooting or equipment diagnostics
✖ Service calls related to broken, leaking, inaccessible, or improperly installed equipment
✖ High-pressure powerwashing or aggressive liner scrubbing

What's Included?

Included in Swim-Ready Opening

✔ Visit 1 — Drain & Clean
✔ Visit 2 — Equipment Connection & Startup
✔ Removal of winter cover if present
✔ Low-pressure liner powerwash
✔ Up to 10 minutes of pump priming/troubleshooting during Visit 2
✔ Basic startup of accessible and functional equipment

Important Service Notes

⚠️ We use a LOW-pressure powerwash process to help clean the surface while reducing the risk of damage to existing paint, coatings, or finishes.

⚠️ Some staining, algae marks, or discoloration may remain after Visit 1 and may improve once chemicals are added, water is circulating, and the pool is properly balanced.

⚠️ Equipment must be fully accessible and ready before Visit 1.

⚠️ If our technician arrives and the equipment is not accessible, missing parts, leaking, damaged, or unable to start properly, additional service or travel charges may apply.

⚠️ Visit 2 is intended for equipment startup only — not additional cleaning or vacuuming.

⚠️ Pools that are excessively dirty, muddy, swamp-like, contain large debris buildup, or are beyond normal opening conditions may be subject to additional charges, re-quoting, or service cancellation at our discretion.

⚠️ No cleaning or leaf removal during Visit 2
⚠️

The Drain & Clean service is billed at the full package price upon completion of the first visit. The Equipment Startup visit is provided as a complimentary service included with the package.

If you choose not to schedule, use, or require the complimentary Equipment Startup visit, no discounts, credits, refunds, or price reductions will be provided under any circumstances. The full package price remains payable regardless of whether the complimentary second visit is used.

By booking this service, you acknowledge that the Drain & Clean visit constitutes the full value of the package and that the complimentary Equipment Startup visit has no cash value and cannot be exchanged for a refund, discount, or credit.

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